Welcome to the Amano Time Knowledge Base

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again,"

FEATURED

Tue, Nov 23, 2021 desired, installer 0 1 5065 5 / 5 (1 Vote(s))

If you are receiving an error of "Unable to execute the desired program. Please get another copy of the installer and try again," please try the following troubleshooting steps: Make sure your system drivers, especially your graphics card driv Read More

Amano product discontinuation, EX-9000

FEATURED

Fri, Oct 8, 2021 EX-9000 0 0 1992 0 / 5 (0 Vote(s))

Dear Valued Reseller, This email is to inform you effective immediately the EX-9000 series will be discontinued. The discontinuation of the EX-9000 series is due to component obsolescence without replacement. Amano will continue to service and re Read More

How to process USB punches from MTX-30 or AFR

FEATURED

Mon, Apr 5, 2021 usb punches, mtx30, mtx-30, usb drive, usb punch 0 0 1601 0 / 5 (0 Vote(s))

How to process USB punches from MTX-30 or AFR Go to clock, insert usb drive Press M or 6 dots Navigate to USB Select download (attendance, for AFR, select date range) Once download is completed, remove usb Insert usb to pc In the TG app, go to co Read More

How to enroll fingers with FPT-80 or MTX-30F

FEATURED

Fri, Nov 13, 2020 enrollment, enroll, fingerprinting, fingerprint, finger print, scanning, scan finger, scanning fingers, scan fingers, scanning finger, enroll finger, enrolling finger, enrolling fingers, mtx30, mtx30f, mtx-30f, 30f, 30fp, mtx30fp, mtx-30fp 0 0 12043 0 / 5 (0 Vote(s))

With versions 5.6 and up, you are able to load names from pc to clock. This can be done using the app, in communication, select clock name, press RECV then DOWN. RECV will backup existing fingers DOWN will place names to unit Keep away from CLEAR Read More

MTX-30F enrolling fingerprints after downloading names

FEATURED

Wed, Jul 31, 2019 mtx30, mtx-30, mtx-30f, mtx30f, fingerprint, fingerprinting, finger printing, finger 0 0 4250 0 / 5 (0 Vote(s))

After downloading names using the TG software - communications - green box with down arrow, you may proceed to the MTX-30F clock/unit/terminal and start fingerprinting. Use the simple steps below: Read More

MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock

FEATURED

Tue, Jun 4, 2019 MTX-30F, mtx30f, finger print, fingerprints, finger prints, fingerprint 0 0 4237 0 / 5 (0 Vote(s))

MTX-30F / FPT-80 / Version 5.6 up - How to add fingers after a download to the clock Press M user manage press any number, type badge number to search (you may also scroll to find a ma,e M edit 3rd line - fp only enroll fp Read More

New version release: Time Guardian v5.7 and Pro v4.7

Thu, Dec 13, 2018 new version, version, quickbooks, mtx30, mtx-30, wifi, heartland, heart land 0 0 15966 0 / 5 (0 Vote(s))

Please contact technical support to request this version. 800 896 7035 List of x.7 features: · Video links from installer menu ·&nbs Read More

Time Guardian 5.6 crashing with Windows 10 and immediately closes

FEATURED

Mon, Feb 26, 2018 crashing, crash, version56, version5.6, antivirus, antivir, closing, closes 0 0 8101 0 / 5 (0 Vote(s))

CAUSES: Antivirus is deleting a necessary driver file during installation. This is a false positive. To avoid, please disable your AV during installs only. Add exclusion to your AV for c:/timeguardian/bin. Read More

FPT models and MTX30 series: All PWD/PIN are erased after connecting to clock

FEATURED

Fri, Jan 5, 2018 send maps, receive maps, download 0 0 11905 0 / 5 (0 Vote(s))

FPT models and MTX30 series: All PWD/PIN are erased after connecting to clock! CAUSES: Instead of using download to send a new employee to the clock, send maps was done even when a backup was not performed via receive maps prior Read More

Crash in Time Guardian due to NVidia GeForce driver issue

FEATURED

Wed, Feb 8, 2017 nvidia, stopped working, se binary, platform se binary, geforce 0 0 15425 0 / 5 (0 Vote(s))

Customers with NVIDIA GeForce graphics card may have received a new driver update that causes a crash when opening Time Guardian. A hotfix was released by NVIDIA to remedy the issue towards Read More

Articles Search Results